Terms of Payment

All Fees quoted are subject to UK VAT at the rate of 20% unless otherwise stated.

The Customer agrees to make payment for the Services by Paypal, debit or credit card payment at the time of making the order or renewal.

Some fees are payable as specified in the specific Conditions relating to the Service in question and are due on an ongoing basis until this Agreement is terminated.

The monthly or yearly Fees payable to Blue Hen Creative, they will be paid in advance and will not be refundable in whole or part if the Agreement or relevant part is terminated during the period to which the payment relates.

Additional Fees will become payable to Blue Hen Creative if the Customer exceeds agreed or stipulated bandwidth use levels as specified in the specific Conditions relating to the Service in question.

Additional Fees will become payable to Blue Hen Creative if the Customer wants additional changes to be made by us after going live.

The Customer acknowledges that the provision of the Services is conditional on Blue Hen Creative receiving payment of the Fees in full. In the event of non payment of Fees or suspected fraudulent activity in relation to payment of Fees by the Customer, Blue Hen Creative will: be entitled to charge interest on a daily basis on the overdue amount and on outstanding interest from the date of such failure until payment (until judgement) at an annual rate 4% above the base rate for the time being in force of Barclays Bank plc.

Suspend the Service until payment is made in full, and/or suspend administration of the Service and/or account terminate the Agreement in whole or in part and cease providing the Service.

Non-delivery or non-performance of services by any third party other than Blue Hen Creative’s sub-contractors shall not give Customer any right to delay any payment to Blue Hen Creative or to make any claim whatsoever against Blue Hen Creative.

All prices may be increased subject to the base rate of inflation as calculated by the Bank of England. Customers will be given thirty (30) days notice by post, email and/or publishing the alterations on the Blue Hen Creative website at www.bluehencreative.co.uk/termsofpayment.

Where the Customer authorises payment of any of the Fees by credit and or debit card then Blue Hen Creative may deduct other amounts becoming payable to it under the Agreement from that credit or debit card without obtaining additional authorisation from the Customer.

For the avoidance of all doubt the Customer credit or debit card details will be stored on Blue Hen Creative’s systems for the duration of the Agreement unless explicitly removed by the Customer.

Customers who have set user pricing will receive discounts on either the percentage off discount of the non user pricing product price or the difference of the discount between the non user pricing product price and their set user pricing. The highest discount value will be applied in this case.
Customers that exceed the data transfer amount allocated as part of the Service will be charged at GBP 0.02 per MB.

All monthly Services will automatically be set to Auto Renew. The Customer is responsible for canceling the Service if it is no longer required.